REFUND POLICY
REFUND POLICY FOR WINGS BASKETBALL PROGRAMS
1. FULL REFUND:
Participants who cancel their registration at least 14 days prior to the start date of the camp will be eligible for a full refund, with a deduction of a $50 administrative fee.
2. NO REFUND:
No refunds will be issued for cancellations made after the camp has commenced, except under exceptional circumstances (e.g., medical emergencies), which will be considered on a case-by-case basis.
3. REFUND PROCESSING:
Refunds will be issued using the same method of payment used for the original registration.
4. REFUND REQUEST PROCEDURE:
Participants must submit a written refund request via email. The request must include the participant’s name, registration details, reason for cancellation, and any supporting documentation (if applicable).
5. CAMP CANCELLATION:
In the unlikely event that programming is cancelled by the organizers due to unforeseen circumstances (e.g., inclement weather, insufficient registrations), participants will be entitled to a full refund of their registration fee.
6. NON-TRANSFERABILITY:
Registration fees are non-transferable between participants unless approved by the camp organizers under exceptional circumstances.